Your privacy is important to me, and I want to make sure you feel safe and informed about how your information is handled when you visit my website. I am a registered member of the Information Commissioner’s Office (ICO) reference number: ZB767800.
What information I collect
When you reach out or book a session, I may collect:
- Basic Contact Info – Your name, age, address, mobile or landline telephone, email address and emergency contact details.
- Health-Related Info – any details you choose to share about your mental health conditions which are relevant to counselling. This is kept strictly confidential.
- Payment Info – If payments are needed, they’ll be processed securely through a trusted third-party service.
- Website Data – Basic technical info (like your browser type or IP address) to help improve the website experience.
How I use your information
I only use your information to:
- Respond to your inquiries and schedule sessions.
- Provide and personalise therapy services.
- Process secure payments.
- Improve the website experience.
- Comply with professional and legal requirements.
How your information is protected
I take confidentiality seriously and use appropriate safeguards to keep your information secure. However, no online system is 100% foolproof, so I encourage you to take care when sharing sensitive information online.
When information might be shared
I do not sell or trade your information. Your details may only be shared:
- With trusted services that help with scheduling or payment processing.
- If legally required (e.g. to comply with a court order or protect someone’s safety).
Third-party links
My website may contain links to other sites, but I’m not responsible for their privacy practices. If you visit another website, be sure to check their policy.
Your choices & rights
Depending on where you live, you may have the right to:
- Access, update, or delete your information.
- Restrict certain data processing activities.
- Withdraw consent if applicable.
If you have any questions or want to make a request, feel free to contact me at yourtimeyourtherapy@gmail.com.
Cookies & tracking
My website may use cookies to improve your experience. You can manage your cookie settings in your browser if you prefer not to use them.
Updates to this Policy
This policy may be updated occasionally, and the latest version will always be available here.
If you have any concerns or questions, please don’t hesitate to get in touch!
